“EPR has now been our sole supplier for electrical services for several years, they always provide an excellent service.”
Richard Harris, Chem-Dry Central
FacebookTwitterGoogle BookmarksLinkedInVisit our blogDownload the app
Business interruption claim minimised
Friday, 02 October 2015
Read More...

Eliminating the need for temporary accommodation
Thursday, 03 September 2015
Read More...

Factory up and running again following intense fire.
Friday, 21 August 2015
Read More...

EPR appointed to restore major house fire in Peterborough...
Monday, 13 July 2015
Read More...

Working right behind the services
Wednesday, 12 March 2014
Read More...

A quick response, saving costs for insurer
Thursday, 20 February 2014
Read More...

A rapid return home for the Policy Holder
Thursday, 20 February 2014
Read More...

Safe power provided for the clean up process
Thursday, 02 January 2014
Read More...

Getting it right first time in Market Harborough
Monday, 02 December 2013
Read More...

Business interruption claim minimised
 
When a fire broke out in a large mixed use building in Birmingham, restoring power to the unaffected areas and temporary power for the clean up operation was needed within the shortest timescale possible.
 
The building consisted of accommodation, numerous small business's, a youth centre, community rooms and offices which were an essential part of the local community and people's livelihood. With operatives on site within 4 hours of the instruction, the assessment of the damage began without delay.
 
With a challenging situation and outdated electrical system to deal with, EPR's electrical technicians set about the task of identifying and isolation the damaged circuits, installing temporary supply boards and testing and reinstating power to the unaffected areas. 
 
Liaising with the energy suppliers to reinstate the main electrical cut outs, power was restored to the unaffected areas within just 4 days of the incident. Another rapid response from the team at EPR.
 
EPR - Always there in an emergency   






 
Eliminating the need for temporary accommodation 
 
When a typical summer flash flood hit southern England, dozens of houses were subjected to low level flooding. 
 
With speed being of the essence, power was needed to start the dryers, restore power to homes and bring policy holders lives back to normal in the shortest possible time.
 
With EPR's innovative approach to flood damaged properties, homes were more than simply "isolated and safe" - Water damaged electrical accessories were replaced, heating systems re-instated, customers advised of which appliances were safe to use and a general health and safety check up was made of the electrical system. 
 


With a thorough assessment of the electrical system carried out, testing and on site report completed, the policy holders mind was set at ease and they were able to remain living at home - Eliminating  the need for temporary accommodation.
 
Following our visit the policy holder commented: "Thank you for attending so quickly, I really wasn't looking forward to the prospect of having to stay in a hotel away from home"
 
Response EPR - Always there in an emergency


 

A rapid return home for the Policy Holder
Thursday, 20 February 2014

A hot water pipe had become unattached in the basement of a newly developed Mews Property close to Harrods in London's prestigious Knightsbridge area. With the basement flooded with seven feet of water, extensive damage had been sustained to the main fuse boards tripping out the electricity supply to the property.
 
With high net worth insurance specialists Disaster Care restoration specialists appointed to commence the clean up works they called upon trusted national emergency electricians EPR to evaluate the situation.
 
Within 24 hours a West London based EPR emergency electrician had installed a temporary power supply in the cellar to facilitate the drying process, replaced the water damaged components in the three boards and the policy holder was ready to move back home. In the process saving the insurers a significant amount of money in temporary accommodation costs.
 
A very relieved policy holder Mr L commented;
 
“I’m amazed by your service, I really thought I was to be inconvenienced and not living within the property for several weeks. My wife will be over the moon that we can move back in so quickly, thank you”
Knightsbridge SW1

 
 


Working right behind the services
Wednesday, 12 March 2014

During the winter of 2013 – 2014 over 6000 properties flooded in which was Britain’s wettest winter since records began. With fresh rain unable to flow away naturally and the ground already saturated many streams and rivers burst their banks and flooding homes.

With the help of specialist pumping equipment supplied by the armed forces and the fire brigade the flood water was eventually pumped away allowing policy holders back into their properties.

Working right behind the armed services EPR drafted in additional electrical technicians experienced in dealing with flooded properties to assess the situation and supply power for the clean-up operation.

With the electricity boards “head” (picture below) full of water and the power isolated in the street, the situation needed EPR’s experience to move the clean up along. We contacted the electricity suppliers on the policy holder’s behalf who deployed an engineer to dry out the head, reconnecting within just a few hours.  

Within hours of our technician arriving on site, the power and lighting was back on, strip out work had begun and drying equipment installed.

"I had no idea that the power had even been turned off until you arrived and I wouldn’t have known where to start without your help. Thank you, at least we can get started now."
Mr & Mrs J
Twickenham

 


A quick response, saving costs for insurer
Thursday, 20 February 2014

Miss B, a policy holder from Oxford experienced an escape of water from an upstairs bathroom flooding the utility room. On the ground floor the recessed lights had been damaged and the water had tripping out the power circuit feeding the heating system, fridge, freezer and tumble dryer.
 
With no heat in the property and the fridge and freezer contents beginning to defrost it was a matter of urgency to reinstate the power and carry out emergency repairs.
 
Local fire and flood restoration specialists Chem Dry Dirtbusters, a regular client of EPR added the instruction to the EPR job tracking system at 8am and EPR swiftly deployed an emergency electrician to site by 11am.
 
With new transformers fitted to the lights and power reinstated, the fridge and freezer contents were saved along with the potential for a contaminated BER claim for the Bosch appliances. The heating was also quickly reinstated allowing the policy holder to remain comfortably living in the property.
 
"I'm really pleased with EPR's quick response. I really didn't want to replace my appliances or lose the contents of my fridge and freezer. Thank you for coming to my aid so quickly."

Miss B Oxford

 
Home Owner & Lettings
A rapid response to all your household electrical needs
Contractor
A nationwide service on emergency plumbing, electrics and boiler breakdown repairs
Insurance Company
Providing a same day service to reinstate power, lighting systems
 
 
Restoration Company
We understand that your work can’t begin without safe usable power and lighting