“I would like to express how impressed I was with EPR’s work. The technician did a very thorough and professional job, ensuring there was no danger.”
Mrs Teasdale, Shrewsbury
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A quick response, saving costs for insurer
Thursday, 20 February 2014

Miss B, a policy holder from Oxford experienced an escape of water from an upstairs bathroom flooding the utility room. On the ground floor the recessed lights had been damaged and the water had tripping out the power circuit feeding the heating system, fridge, freezer and tumble dryer.
 
With no heat in the property and the fridge and freezer contents beginning to defrost it was a matter of urgency to reinstate the power and carry out emergency repairs.
 
Local fire and flood restoration specialists Chem Dry Dirtbusters, a regular client of EPR added the instruction to the EPR job tracking system at 8am and EPR swiftly deployed an emergency electrician to site by 11am.
 
With new transformers fitted to the lights and power reinstated, the fridge and freezer contents were saved along with the potential for a contaminated BER claim for the Bosch appliances. The heating was also quickly reinstated allowing the policy holder to remain comfortably living in the property.
 
"I'm really pleased with EPR's quick response. I really didn't want to replace my appliances or lose the contents of my fridge and freezer. Thank you for coming to my aid so quickly."

Miss B Oxford

 
Home Owner & Lettings
A rapid response to all your household electrical needs
Contractor
A nationwide service on emergency plumbing, electrics and boiler breakdown repairs
Insurance Company
Providing a same day service to reinstate power, lighting systems
 
 
Restoration Company
We understand that your work can’t begin without safe usable power and lighting