“Thanks to EPR my disabled elderly client was able to remain in her home, avoiding emergency accommodation. EPR even carried out a repair to a socket not related to the insurance claim, free of charge.”
Mrs Bailey, Carer, Bishops Stortford
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We offer a 24/7, 365 days of the year responsive repairs service to support in-house delivery teams.

Working in partnership with major contractors, we identify the service required to enhance their service offering, while keeping the residents’ interests at the heart of everything we do.

Our service delivery approach is:

  • Right first time: we ensure our work is completed on the first visit to avoid costly call backs.
  • Customer care: we provide customer care training to all our operatives to ensure residents receive a first-class service.
  • Quality service: our processes and procedures are accredited to ISO:9001. We also believe in continuous improvement and are always looking for ways to better our services.
  • Value for money: we guarantee value for money.
  • Working in partnership: we work closely with our partners to ensure we tailor our service to help them meet their objectives and responsibilities.
Home Owner & Lettings
A rapid response to all your household electrical needs
A nationwide service on emergency plumbing, electrics and boiler breakdown repairs
Insurance Company
Providing a same day service to reinstate power, lighting systems
Restoration Company
We understand that your work can’t begin without safe usable power and lighting